B2B Partner Services
Delivered On Time. Every Time.
From single parcels to full pallet loads, we manage your outbound logistics end-to-end. Real-time tracking, flexible delivery windows, and a dedicated account manager — so your customers always receive on time.
50,000+
Deliveries completed annually
98.6%
On-time delivery rate
UK-wide
Coverage area
24 hrs
Standard dispatch turnaround
What Is Our Delivery Service?
Ceci & Jay's B2B Delivery & Fulfilment service handles your entire outbound logistics operation. We pick, pack, and dispatch orders from our fulfilment centre, manage carrier relationships, provide real-time tracking to you and your customers, and handle any delivery exceptions or failed attempts — all within agreed SLAs. Whether you need same-day courier runs, next-day parcel delivery, or scheduled pallet freight, we have a solution to match your operation.
Pick, Pack & Dispatch
Orders are picked from your allocated stock, packed to your specification, and dispatched same-day for orders received before the daily cut-off time.
Multi-Carrier Network
We work with Royal Mail, DPD, Evri, DHL, and Palletways to offer the right carrier for every shipment size, speed, and budget — automatically selected at dispatch.
Real-Time Tracking
Every shipment generates a tracking link shared with you and your end customer. Live status updates from dispatch through to proof of delivery.
Flexible Delivery Windows
Offer your customers same-day, next-day, named-day, and AM/PM delivery windows. We manage the carrier booking and customer communications.
Exception Management
Failed deliveries, address queries, and damaged-in-transit claims are handled by your dedicated account manager — no chasing carriers yourself.
Dedicated Account Manager
One named contact manages your delivery account, SLA reporting, carrier escalations, and monthly performance reviews.
How It Works
01
Order Received
Your order data reaches us via portal upload, API feed, or EDI. Orders received before the daily cut-off are confirmed for same-day dispatch.
02
Pick & Pack
Our fulfilment team picks from your allocated stock, packs to your brand spec, and applies carrier labels — all within the agreed SLA window.
03
Carrier Handover
Shipments are handed to the selected carrier at the daily collection. Tracking numbers are generated and shared with you and your customer automatically.
04
Delivered & Confirmed
Proof of delivery is captured and logged against the order. Your portal updates in real time. Any exceptions are flagged and managed immediately.
Delivery Types We Handle
From urgent same-day courier runs to scheduled weekly pallet freight — we match the right service to every shipment across all five product categories.
Same-Day Courier
Urgent orders dispatched within hours via dedicated courier. Available for orders within our same-day coverage zones. Ideal for high-value or time-critical goods.
Next-Day Parcel
Standard next-day delivery via our multi-carrier network. AM, PM, and named-day options available. Tracked end-to-end with proof of delivery.
Scheduled Delivery
Pre-booked delivery slots for customers who need a specific date and time window. Ideal for large items, installations, or business deliveries requiring a signature.
Pallet Freight
Full and part-pallet shipments via our Palletways network. UK-wide coverage with tail-lift options. Ideal for bulk orders, trade deliveries, and heavy goods.
Click & Collect
We manage fulfilment for click-and-collect orders, preparing shipments to your retail or collection point locations on a scheduled basis.
International Export
Export shipments to EU and worldwide destinations via DHL and DPD international services. We handle customs documentation and export compliance.
UK-Wide Coverage
Our carrier network covers every postcode in the United Kingdom, with enhanced same-day coverage across Greater London, the Midlands, and major city centres.
Greater London
Same-day & next-day
Midlands
Same-day & next-day
North West
Next-day & scheduled
Yorkshire
Next-day & scheduled
South East
Same-day & next-day
Scotland & Wales
Next-day & pallet
South West
Next-day & scheduled
Northern Ireland
2-day & pallet
Simple, Transparent Pricing
Per-shipment pricing with no hidden surcharges. Volume discounts apply automatically as your dispatch volumes grow.
Starter
per parcel
For partners dispatching up to 200 parcels per month across standard delivery services.
- Up to 200 parcels/mo
- Next-day parcel delivery
- Standard tracking
- Portal dispatch dashboard
- Email support
Growth
per parcel
For growing operations dispatching regularly with multi-carrier and flexible delivery window requirements.
- Up to 2,000 parcels/mo
- Same-day & next-day options
- Real-time tracking & POD
- Flexible delivery windows
- Dedicated account manager
- Pallet freight included
Enterprise
Unlimited dispatch volumes, bespoke SLAs, API integration, and white-glove fulfilment management.
- Unlimited dispatch volume
- API & EDI integration
- Custom delivery windows
- International export
- SLA reporting & reviews
- 24/7 account support
Your Delivery Dashboard
Logged-in partners can view live dispatch jobs, track shipments in real time, and download proof of delivery documents directly from this page.
Sign in to your partner portal to access your live delivery dashboard and shipment tracking.
Log in to PortalReady to Hand Off Your Logistics?
Book a free audit and we'll review your current dispatch operation, calculate your cost-per-shipment, and show you exactly how much time and money we can save you.